Last updated: January 2025

This privacy policy has been compiled to better serve those who are concerned with how their personally identifiable information (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your information in accordance with our website.

What Personal Information Do We Collect?

When you visit our website or contact us, we may collect information in the following ways:

  • Information you provide voluntarily through our contact form (name, company, email address, phone number, and message)
  • Information automatically collected through standard web server logs (IP address, browser type, pages visited, referring URL)
  • Cookies and similar tracking technologies used to improve website performance

We do not require you to create an account or provide personal information to browse our website.

How Do We Use Your Information?

The information we collect is used to:

  • Respond to inquiries submitted through our contact form
  • Provide quotes and service information you have requested
  • Improve our website and customer experience
  • Send periodic emails regarding our services (only where you have consented)
  • Comply with applicable legal and regulatory obligations

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. Our website uses SSL encryption for data transmitted through contact forms. We do not store credit card information on our servers.

Access to personal information is restricted to authorized personnel who need the information to perform their job functions.

Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and interaction. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

California Online Privacy Protection Act (CalOPPA)

According to CalOPPA, we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page, or at a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word "Privacy" and can be easily found on the page specified above.

GDPR & International Users

If you are located in the European Economic Area (EEA) or other regions with laws governing data collection and use, please note that we process your personal data on the basis of our legitimate interests in operating our business and responding to your inquiries. You have the right to access, correct, or delete personal data we hold about you. To exercise these rights, please contact us using the information below.

Changes to This Policy

We reserve the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: ITAD@aerworldwide.com
  • By phone: 510.933.0500
  • By mail: 4603 Las Positas #E, Livermore, CA 94551